In the spirit of full disclosure, we should clarify that there is no such thing as a “perfect” remodeler. While our clients seem to be very pleased with the way we treat them and with the results they get while working with us, we’re not perfect either.
So what should you look for when selecting the right remodeler for your Naples home remodeling project?
Begin with some basic qualifications.
You really want to work with a National Association of Home Builders member company, because members voluntarily adhere to the NAHB Code of Ethics and are committed to the remodeling and building industries. Plus, their membership helps them keep abreast of new code regulations and other safety and building issues.
It’s even better if the company is also a member of the National Kitchen & Bath Association (NKBA) because the most common remodeling projects involve kitchens and bathrooms. You’ll be dealing with specialists who know these rooms better than anyone else.
You’ll also want to make sure your remodeler is a licensed Florida contractor. If all your contractor has is a handyman license you could be asking for trouble, because this type of license is only issued for projects with a value under $500. You don’t want someone working on a project for which he’s not qualified.
Do some interviews.
This is really the best way to determine if you have the right contractor. Engage the contractor in conversation. Don’t just look for the lowest bid. Make sure you’re comfortable with your contractor. Ask specific questions that will reveal something about the behavior of the company, its employees, and sub-contractors. Ask the remodeler to walk you through the process he has for controling the variables in your project. The lack of an established operating procedure should be a red flag for you. By the way, here’s an article that offers some specific tips on how to interview a potentional contractor.
Check some references.
While a contractor is obviously going to list his best clients as references, it’s still worth talking to past customers. Don’t just read the references or settle for comments such as “We’re delighted with how things worked out.” Call one or two personally and ask specific questions about what it was like to work with the contractor. How did he solve problems or address conflicts?
What the selection process comes down to is finding someone who can demonstrate that they have the skills, expertise, and experience to deliver the kind of results you expect. And you really want to deal with someone you trust. If you’re not confident in your builder’s level of quality, competence, and character before you start—it’s not going to improve once construction is underway.
Keep your eyes and ears open before you choose your contractor. You’ll end up with a much better remodeling experience—and superior results! If you’d like some more information about choosing the right remodeler, download our free Remodeling Roadmap eBook here!