Everybody likes to be recognized for achieving something special. Remodelers are no different. That’s why when you visit a remodeler’s website, you’ll often see them touting some award they’ve won. But who really wins when a remodeler wins an award? Does anybody really care? Should you care?
Part of the answer to that question depends on the kind of award you’re talking about. If a remodeler wins an award for having the best brochure that simply means that remodeler (or their marketing agency) is good at designing brochures. It really doesn’t tell you much about the company’s remodeling skills.
The awards and accolades that really matter are the ones that focus on homeowners. After all, they are the ones who pay for what the remodeler does and live with the results!
That’s why we were so pleased to be awarded “Best Of Houzz” for Customer Satisfaction by Houzz.com the leading platform for home remodeling and design. You can read more about the award here, but the important thing is that customers (homeowners) are the real winners in this case.
So why are our customers satisfied—and what does that mean for you if you’re considering remodeling the kitchen or bathroom of your Naples-area home?
We think a lot of that comes from the fact that we know homeowners don’t look at home remodeling as a “project.” They’re looking to transform their homes and make them more comfortable, enjoyable, and livable. That’s why the first step in our remodeling process (the design phases) involves having one of our expert consultants meeting with customers to make sure we understand exactly what he or she wants. Then we design the space to those specific needs.
It doesn’t end there, however. During the construction phase our dedicated project managers keep projects on schedule, and we keep you informed every step of the way. Then, before we consider a job complete, our consultants draw up a final punch list of any touch-up items that need to be completed and provide a final timeline for finishing and final inspections.
We work at making customer’s home remodels an experience they feel good about from beginning to end. According to Houzz—and our customers themselves—our customers are pretty happy. We’d love to make you happy as well!